Address: | 1 Star Dr, Laguna Niguel, CA 92677, USA |
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Postal code: | 92677 |
Phone: | (949) 416-2438 |
Website: | https://www.mblaguna.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-main |
Monday: | 7:00 AM – 8:00 PM |
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Tuesday: | 7:00 AM – 8:00 PM |
Wednesday: | 7:00 AM – 8:00 PM |
Thursday: | 7:00 AM – 8:00 PM |
Friday: | 7:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 7:00 PM |
Sunday: | 10:00 AM – 7:00 PM |
THANK YOU, THANK YOU, THANK YOU, BERNIE MENDEZ!!!!!
We purchased several cars with Bernie's help and every time he comes out as our hero. He listens to our desires and finds exactly what we need. He is patient, understanding, honest, and fun to talk to. He gave us a great deal!!!
WE ARE HAPPY!!!
Love these guys!!!!! All of them are amazing!!!! All guys at the podium are quick to check with you when you pull up, check what you need. If it something they can take care of, it is fine right away. If you need to speak with a service advisor, they will let them know you’re waiting. Once the advisor comes to check in, it is quick and seamless. Would recommend them to ANYONE!!! These guys are all amazing!!!
Best customer service always. Punctual, clean, professional and welcoming staff everywhere from my service advisor Cesar to the greeters and the car loan agents. Everyone takes pride in their job big or small. I have been their customer for over a decade. Great place. Thank you
Josh is always so friendly and helpful. He is great at communicating my car needs and I feel very comfortable with him and trust him. They do a great job making me feel as though I am a VIP every time I am there. I would recommend anyone to LNMB especially Josh for any service needs.
On every visit that I have for service to our GL 450 Mercedes and other vehicles at Mercedes of Laguna Niguel it is a pleasant and professional experience. From being greeted once I drive up to the excellent service and follow up from our advisor Cesar, to the ease and getting a loaner car when needed, we are very impressed. Cesar has excellent customer service skills and is a pleasure to work with.