Address: | 20591 Pascal Way, Lake Forest, CA 92630, USA |
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Postal code: | 92630 |
Phone: | (949) 457-9111 |
Website: | http://www.euroamericancollision.com/ |
Monday: | 8:00 AM – 5:30 PM |
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Tuesday: | 8:00 AM – 5:30 PM |
Wednesday: | 8:00 AM – 5:30 PM |
Thursday: | 8:00 AM – 5:30 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
Great body shop, fair pricing, and quick service. They really helped me out with a minor fender repair on a Tacoma.
Jim at Euro American Collision Center showed tremendous compassion and care while acting as a go between with the insurance adjusters and myself,
literally fighting on my behalf to ensure that all repair costs were completely covered and that adjusters did not insist on cheap repair methods and parts.
Jim and his guys did an amazing job on our truck! We would highly recommend this shop. What started out as a not so great experience caused by a dealership, Jim turned the situation around and handled it. We can't thank him and his team enough!
Nice people ,super helpful and professional
While I did not actually get to utilize the repair services at this location, I'd give 10 stars if I could to Jim the manager, and the employees that we interacted with. Highly professional, amazingly compassionate and friendly. Our brand new vehicle was recently in a collision and was first going to be taken to another shop for damage appraisal. After I called that location to ask a few questions and voice some concerns, I was pretty much blown off and given a bunch of non-answers. I immediately wanted to use a different shop, so we called our dealership and EuroAmerican Collision was the shop recommended directly by the dealership we purchased from.
Jim went above and beyond to help us out during what was a terrible, hectic, and frustrating situation. He really took the time to carefully look over the car, and found all the damaged parts that the insurance was otherwise prepared to overlook, and really had our family's safety as his top priority when assessing the vehicle. He answered all of our questions, gave his best suggestions, and walked us through every issue on the car that would be a concern. He is the type to stay a little late so you can get to the shop after work. Really, just unbelievably great service.
While I sincerely hope I don't need this kind of assistance anytime in the near future, I would definitely recommend this business and the employees, and will utilize them in the future. Thank you so much, Jim!