Fletcher Jones Motorcars Service Center

• David Patterson
  
  
  (November 7, 2020, 4:35 am)

  I recently took my C63 AMG in for an SRS warning light issue. Fletcher Jones' Service department was able to quickly diagnose the issue, make the repair and return my vehicle. My Service Adviser, Ashley Wada, kept me updated and followed up quickly. The customer service at Fletcher Jones is nothing less than outstanding.

• Monica Peniche
  
  
  (November 5, 2020, 11:39 am)

  Excellent service. Miguel was friendly and trustworthy. He gave us a detailed description of the issues with our car and various options that made it affordable. Highly recommend.

• David Mori
  
  
  (November 4, 2020, 1:30 pm)

  Great service as usual. They quickly repaired warranty work with no issues. They make you feel special and take care of my cars so they continue to run just like new.

• Asia Uy
  
  
  (November 3, 2020, 1:03 pm)

  Randy is probably one of the best service advisors that I’ve came across. He is always patient & very punctual. He understands every time I try to explain what’s going on with my car & says he’ll get it fixed. I’m in & out within minutes. I’ve had some advisors that have given me headaches & never solved my issue. Thanks Randy for your outstanding service! The girls that work the area that you pick your car up from... always have an attitude & I don’t understand why. The guys that bring your car up, 100% unprofessional.. they are always talking about how they got drunk last weekend & this female that.. I watch them as they pull my car out of the gate & they stop to just chat as I stood there waiting for them to pull up. I have picked my car up twice with NO WASH either which was quit disappointing.. Other than that.. I’ve had a great experience.

• Sonia Burrill
  
  
  (July 1, 2020, 11:08 am)

  The service at Fletcher Jones Mercedes is truly unmatched. I was greeted immediately by a friendly porter and introduced to my Service Advisor Ruben. Ruben was thorough and extremely professional. Ruben told me what to expect and was very friendly. This process was smooth and fast. I was in my loaner vehicle very quickly and on my way.
  
  While the diagnostics and repair was in process Ruben was in contact with me to keep me informed on the progress. When the vehicle was ready, Ruben explained in detail what steps were taken to repair my vehicle. Ruben even guided me through the loaner drop off process.
  
  I’m so happy with my decision to purchase my Mercedes Benz from Fletcher Jones. I already knew about the quality of the vehicles but this experience with the Service Department was outstanding.
  
  Thanks you so much for caring so much about your customers. This is what sets Fletcher Jones apart from any other dealership I’ve ever visited.

Mercedes-Benz Service Menu | Fletcher Jones Motorcars

Sales: (949) 718-3000 (949) 718-3000 Service: (949) 718-3200 (949) 718-3200. At Fletcher Jones Motorcars Service Center we utilize only the latest Factory Installed Tools and Technology to properly inspect, diagnose and service your Mercedes-Benz to ensure optimal performance.

Fletcher Jones Motorcars Service Center - YouTube

Here at Fletcher Jones Motorcars we believe our most valuable asset is our team members. We have always been a family owned and operated business, we believe...

Fletcher Jones Motorcars Service Center 3300... - MapQuest

Get directions, reviews and information for Fletcher Jones Motorcars Service Center in Newport Beach, CA. 3300 Jamboree Road, Newport Beach, CA 91761. (949) 718-3200.