Boot World (Formerly KM Shoes)

Not a retail office, so no QR code shipments, but nice people

Very friendly, helpful, and respectful. When one of my packages was shipped from UPS to USPS SurePost somehow there ended up with an attempted delivery to the wrong address in Attleboro. So seeing it was going to be attempted to be delivered on the next business day, I called the 1800 number waited on hold for at least 45 minutes, but they managed to get it sent from Attleboro to here in Taunton the same day. Later in the day when following up since I hadn't noticed any update in the app, I called the 1800 # again and it was very hard to get to a live person to speak with regarding this since it didn't fall into any of their pre-recorded options I finally tried whatever the fraud option was and got a live person who filed a claim for the package for me and also confirmed it was indeed in Taunton and gave me the phone number to contact them. I was shocked to get a live person to answer at 4:30 pm on a Monday who not only located my package but also pulled it for me to run down and pick it up. When I arrived I couldn't find the customer service door with a buzzer. I was called again and while speaking with the woman she said she saw me standing outside and would meet me, but my mother had to show her ID for the package, so there was a polite young man unloading his mail truck who was kind enough to help walk her to where she met the extremely helpful woman who passed the package to the young man who carried it for my mother even.

They were very helpful in getting my boots for work

Very friendly. Good prices and large selection. Glad I found this place.

Went today my husband needed new work boots, the 2 young ladies there were very friendly. As we entered they asked to take our temperature and put sanitizer in our hands which i think thats awesome, i appreciate them taking that extra step. I would like to thank the young lady that is pregnant for all her help very kind and wish her a safe pregnancy she's 8 months🙏 thank you again.