The Home Depot

This Home Depot is a hit or miss for me. I went in this afternoon looking to replace my cabinet hinges. When asking for very specific help, the associate offered no help or to call someone over to the dept I needed help in stating “Just go to aisle 20 you’ll see the hinges to your left. Just stand there and you might see someone from hardware”. I ended up purchasing the incorrect hinges. Upon returning this evening, the check stand employee called an associate over to aisle 20 in which he arrived very shortly less than 5 minutes. The associate in charge of the hardware dept was not only able to explain to me why the hinges did not fit correctly, but also found the correct ones I needed on the Home Depot website and also explained the difference between the two hinges. He sent me down to the service desk where Ashley was very kind in helping me return my original purchase and order my new ones to my house.
Find the employees that will not dismiss you and know their stuff. Even if you don’t know they should be able to point you to someone who is knowledgeable.

I went in for planting soil and wasn't really sure which type to buy. So there was a really nice employee who knew about plants and what to do to keep them alive. It was nice to talk to someone that knew something about job they do everyday

Everything was neat and orderly. The self checkout staff directed me to the right place to complete my coupon purchase. The customer service rep was helpful but slow. She gave me an illegible receipt and requires correction to read. The garden center cashier was great. She got me the help needed to load pavers from shelf, to basket, to trunk.