FedEx Ship Center

I'm surprised people rated this FedEx location lowly. My wife and I have been picking up live animals for our farm for almost a year at this location and they have been phenomenal.

Through the pandemic they've adhered to Covid safety measure even when others weren't. They laid spots on the floor that give people an easy way to stay at a distance from each other and they limit the number of people in the center.

One day when we were picking up a time sensitive package, I stepped outside so another customer could go in since both my wife and I didn't need to be in the center.

Over the summer, when all mail was being delayed across the board, they were still on point with deliveries and contacting us.

I've even seen one of the women working at the counter deal with a hostile customer. She was patient and poised and did her best to help the woman with what she needed despite her hostility.

In October, there was a mixup with our packages and we only got 1 part of a 2 part shipment. No one knew where the other box went. Middle of November, one of the FedEx team members who knew us told us that she found our missing package and we got to take both home! It was exciting because we had forgotten it by that point. They could have just tossed it in a dumpster and we wouldn't be the wiser but they didn't. They made sure we got our delivery.

Even though this center is not the closest to us, we love going to 945 Sunnyside and so we deliberately set it as our pickup location. The team is great and professional, the center is nice and spacious, and we are always happy to go there!