Jersey Mike's Subs

So everything about Jersey Mike's food is great! The staff was friendly and place clean. But I didn't give 5 stars on service because for years they would ask if we wanted our sandwiches cut in half, etc our we would ask for it. Not here. Not only did they serve them while, but when we asked for them to be cut, they said they don't do that. It was everyone in our group. They did after us asking again, and we did so very nicely. Some in our group were timid about asking and we are all over 60 and we realize the young folks don't want to deal with us and it would slow down the very short line but when sharing a footlong or a ½ it needs to be cut. They staff wasn't rude, but they simply said they don't cut the sandwiches. So it made more work for them because they wrapped and bagged it, and then after I brought them back up to the counter, they had to unwrap, etc, to cut and then wrap all over again. It was silly. There were 5 workers there, so they weren't short staffed and there were not people waiting in line. So this was a really off day maybe but I hope they aren't really considering the move to not cut sandwiches for easy handling.

Writing a second review because the entire staff that works at this location brought me to tears! They all continue to ask about my husband in the hospital were so loving and compassionate! Today around 4:30 pm 8/13/22 continue to not only make the best subs but make you feel like family!! EVERYONE THERE are beyond amazing! Thank you so much for having the best customer service I truly love them all! AMAZING ❤️

The crew at this JM location always makes you feel welcomed and they do a great job crafting their subs. Sometimes online orders take longer to complete than estimated but the crew works hard to get orders finished as quickly as they can.

Ashley and two other young men are were simply amazing and made my day! I mentioned my boyfriend was in the hospital and they were so kind! Ashley gave me a sub car and the other young men made me so sauce for my chips! The kindness and service really made my day! I will continue to get the best subs from there and the kindness and service was above and beyond! Thank you for everything guys!!