Address: | 3045 Rosecrans St Ste 305, San Diego, CA 92110, USA |
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Postal code: | 92110 |
Phone: | (619) 787-2456 |
Website: | https://www.dougsbugco.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I have never had a bad experience with this company. They are always on time, terrific communicators, and their technicians are friendly and thorough.
A very good company! We had our 23 unit condo building tented/fumigated for termites. They did an excellent job all the way around. Organized, professional, on time, cleaned up and a good value. An excellent company!!!
Victor did an excellent job! Very friendly and professional! We will ask for Victor next time!
Victor has been great! He’s serviced our house twice now; his second visit was right after I first saw any ants again. Still no sign of the black/brown widows found at the inspection. They were quick to respond, quick to schedule, and do a good job of notifying you a few days before their next appointment so you have a heads up.
We called in a big bug company initially for our condo we purchased that had undisclosed German Cockroach issues. They did not call to confirm appointments and just "showed up." There was no detailed process to get ready for their visit and treatment was sub-par at best. By 2 days later they needed to come back out because of how poor the service and approach was. This is after we discovered the roaches were in the appliances- stove, dishwasher, and microwave. Even after the second visit (they came back out as we found them in our kitchen cabinets), we were finding a lot of roaches, and my best friend in Arizona was doing a lot of research for us. She found Doug's Bug Company through yelp and called them on our behalf. As she was reaching out to them, we found them in the refrigerator as well as inside the outlets. Doug's employee, Victor, came out and did a thorough investigation of upstairs and downstairs and found all the issues in the kitchen cabinets. He explained how to get rid of them and a treatment plan was created- this is quality service. This was on Wednesday and service was today, Friday, fast and friendly! We prepped for him by taking off the outlet covers, having the kitchen and bathrooms thoroughly cleaned, pulled items away from the walls to make his job easier, etc. He was prompt when he came, listened to my concerns, and was very knowledgeable in ensuring that all things were taken care of.