Jane Self Defense

After receiving sample fabrics by mail, I ordered a sofa and loveseat and yardage material to reupholster a pair of chairs. The sofa and loveseat arrived earlier than expected. Delivery went smoothly with 'white glove' service. The furniture was perfect. They also included arm covers, which I didn't expect. Two weeks later my material arrived in perfect condition. Ann Marie at the Garden City store was very helpful, as was Renee, the scheduler at the Connecticut warehouse. This was an excellent shopping experience and I am now enjoying my new living room. In addition to looking beautiful, the seat cushions are very comfy. I highly recommend this furniture company.

Happy with workmanship of furniture and friendly service from Garden city branch.

We can't say enough good things about Ethan Allen's thoroughness and follow-through from Nanette Baker, our Interior Designer (in Garden City, NY); to Emily (in Denver, closest to where we live), responsible for scheduling the delivery of our furniture; to Gary, Gayel, and Aaron, the delivery specialists driving the trucks for Donetta and Gerald Love of J.B. Hunt (contracted to Ethan Allen in Denver) and moving the furniture from the truck into our home, carefully assembling it, and painstakingly positioning it in the room where it was being placed; and Cliff (in Denver), the delivery overseer. Everyone with whom we came in contact was professional, efficient, courteous, caring, and effective. Each one of them was attentive to our questions, comments, and concerns, their goal being to ensure our experience was better than merely good; their follow-through was amazing (especially Nanette and Emily -- Nanette monitored our purchase from the time we placed our order after our initial contact with her until it was all delivered, contacting us after each delivery to ensure we had received our items, all had gone smoothly, and was as good or better than expected at the time our order was placed; and Emily kept us continually apprised of the shipment and delivery status since we were receiving our furniture in two different shipments, and also maintained frequent, timely contact afterward due to a minor issue that arose during the first shipment's delivery to ensure the matter was satisfactorily resolved); and we cannot speak highly enough of any of these individuals as absolutely fantastic representatives of this company which so obviously has the best interests of their customers at heart.

This is our first furniture shopping experience with Ethan Allen. It will not be our last!

Very nice store. Love to shop there.

Great quality training with a great instructor!