Intero Real Estate Services : Maya Hsu

Thanks to Maya, our journey to selling our home was seamless and stress free since we had so much things going on personally in our life especially we were expecting our second baby. Maya was very well organized; she made sure that the process of getting the house ready to putting it in the market didn’t interfere so much with our work and life. She worked around our schedule to meet with her and she gave us detailed instructions that we need to do to get the house ready for the market. She was responsive throughout the process and she was honest about how the market was. She gave us her expectations on how much our house will sell and didn’t promise anything that she couldn’t deliver. Maya kept us updated with the market by always updating our CMA (Comparative Market Analysis).
When we were getting the house ready, Maya did an excellent job staging our house to make it appealing to buyers. She does her own staging and she takes her time to make sure that she’s satisfied with her own work. When she wasn’t satisfied, she changed her décor around to get the satisfaction she wanted. We were impressed on all the marketing materials she created such as the flyers, websites, and pictures. She hired a professional photographer/videographer to take videos and pictures for the flyers and websites. She created us our own website based on our street address.
During the open house, she gave us detailed information on the outcome of the open house such as how many groups came to see the house and interested buyers with names and what they really like about the house. She took the time to converse with the interest buyers. After the first weekend of open house, she informed us that they were several buyers who wanted to make an offer and she did her part on making sure the offers were worth looking into. She made sure that buyers’ offer will not have any issue during the loan process. She was very detail oriented during this process as she questioned how strong the offer were by looking at down payment, contingency, reserves and buyers’ interest.
When we were getting ready to accept the offer, she suggested that we should meet the buyer so we can get to know them and we were glad that we did because now we’re comfortable on asking a few favors from the buyer since we have to do 2 months’ rent back. Even though we’ve closed the escrow, Maya still kept in touch on how we doing on packing our stuff and she even let us borrowed a few of her staging furniture so we can still use during the 2 months we were staying at our house that we sold.
We’re beyond happy on everything Maya did during this process. Our house sold almost $50k than the asking price plus we got one month free rent back.

I highly recommend Maya Hsu from Intero to sell your home! Maya is very hard working, knowledgeable and trustworthy. At the beginning she spent hours with us detailing her experience and services. I was impressed with her knowledge of our neighborhood. I also appreciate that she did not ask us spend more money than we needed to in preparing our property for sale. After just one weekend, we immediately received multiple offers. Maya was then good at explaining what makes a good offer and how the best offer isn't always the highest price. She was always very responsive via text, email and voice throughout the process. Beware of other realtors charging lower rates - you definitely get what you pay for in this industry!