Mattress Firm San Jose Market Center

My wife and I had planned to visit a few mattress stores before making a final decision, we stepped into this first location and Daniel made us feel so comfortable, welcomed, friendly, so much that we knew we’d leave there w/ a great deal and a comfortable mattress. We gave him our budget and he never tried to force us into spending more than what we could afford which is not very common in salesman, this gave us a sense of honesty and respect. We recommend Danny as your salesman 100%! His stories were relatable and will make us feel like we’ve known him for years! He also got us an amazing deal on our mattress and base!

Best experience buying a mattress ever!!
It was a pleasure without the pressure! Made mattress shopping easy and fun.

Gary, the mattress consultant was so knowledgeable and really guided us for the best mattress for our 87 year old grandmother.

Gary was patient, friendly and was able to articulate clearly the pros and cons of the different selections. He was not at all pushy and really took the time to listen to our needs and guide us to beds that were the most suitable. He made the selection process very easy and a pleasure. When grandma needed to catch her breath, Gary was very patient and kind and took the time of her resting to give us great info so she wouldn't feel weird about stopping to rest.

Gary is also very knowledgeable about the adjustable bases and showed us a great way to use it to assist our grandmother to get out of the bed with the head part raised to allow less strain exiting the bed since she wouldn't have to raise her entire body. She can just swing her legs over. We also relied on Gary to guide us on which adjustable base made the most sense. Then he provided detailed set-up instructions to the delivery people so that we don't have to remember the exact setting fir the height of the adjustable base.

Gary is also a whiz at saving you money so you leave knowing that you got the best possible deal. Yes!!! You can see the pride that he takes in finding additional discounts and writes up a side by side comparison to show you how much money you saved. And since there are 3 levels of delivery, he will let you know the best one for your personal situation. That is helpful so that you get the best service level for your needs.

Philip the store manager provided a great experience from the moment we walked into the store. He welcomed us soon as we opened the door and let us know that we would be assisted right away and let us know who would be helping us. Philip noticed when my Grandma started feeling a little piqued after testing beds while we were purchasing. Philip offered water to her and immediately gave her water and made sure that she got plenty of hydration. He was so observant of her comfort and caring. He also offered us water too. Later when we needed Manager approval for some Manager specials, Philip made the checkout process easy. And he was the nicest guy. As we were leaving my Grandma had to lean on his car a little to steady herself and he was super sweet to her and welcomed her to use her car to steady herself, helped her himself and made her laugh saying it was good luck and did not make her feel self conscious!

Philip and Gary and super nice honest people and you can't go wrong buying a bed here! I highly recommend Gary if you want to find the best bed but want to feel like you are shopping with a friend who happens to be an expert on beds.

We had an incredible experience buying a mattress here. Tommy was so helpful in helping us choose our new mattress and was very transparent about our options. He was extremely professional and knowledgeable about the mattresses and the entire purchase process. We would absolutely come back for our next mattress purchase.

We just arrived in San Jose and were in a tight place to find a mattress since our movers were delayed. They were so helpful and nice. They saved us from sleeping in sleeping bags on the floor of our new home. Really appreciate the customer service, you gave us a really great first impression of San Jose!

Great experience with friendly, knowledgable, and fast service! I was under a huge time crunch to get a mattress quickly, so I called the store this morning, and Daniel helped me hone in on some mattresses that were in stock. I visited the store a short while later and he gave me really helpful and detailed insight to make it easy to choose a mattress and the necessary accessories. He even scheduled the delivery for next day, so I'm thrilled that my problem was solved so easily and with such friendly professionalism. Thank you!