Address: | 775 Capitol Expressway Auto Mall, San Jose, CA 95136, USA |
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Postal code: | 95136 |
Phone: | (408) 705-4707 |
Website: | https://www.capitoltoyota.com/?utm_source=google&utm_medium=gmb&utm_campaign=button |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 10:00 PM |
Saturday: | 9:00 AM – 10:00 PM |
Sunday: | 9:30 AM – 10:00 PM |
I had a great experience working with Mayra. She really listened to what I wanted and what my concerns were on leasing vs buying. She wasn't pushy and really cared to help me. I was really excited I was able to get a new car and a great deal. I will definitely recommend her to anyone looking to get a car.
Shout out to Alfonso P., he was SO HELPFUL as I considered purchasing a vehicle (Rav4 Prime) not available in my state. He arranged a virtual walk around of the car and hosted a family member of mine who lives in SJ to test drive it. He was great over over email, promptly answering my questions and showing a genuine desire to help me make the out of state purchase work. I decided against it in the end, but honestly this customer service was FAR better than anything I’ve been experiencing in my home city and I recommend Capitol Toyota to anyone in the Bay Area!
Superb customer service by Oscar Rózales. Very professional and helped us choose the perfect car. Very patient, understanding and informative. Oscar understood our predicament and helped us exponentially. He made sure we were happy with the purchase and did not make us feel pressured. Sabrina from finance also helped us. It was very clear that this location works as a team, they were all very sweet.
The service manager went above and beyond to have my Tacoma repaired. Very clear communication. Very flexible with scheduling. Wish they had a shuttle service. I had to skateboard out of there so I get to my Corolla. Great cars and trucks, excellent service department. Thanks Capitol Toyota.