Address: | 1634 S 7th St, San Jose, CA 95112, USA |
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Postal code: | 95112 |
Phone: | (408) 286-3894 |
Website: | https://estes-express.com/terminals/san-jose |
Monday: | 7:00 AM – 5:00 PM |
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Tuesday: | 7:00 AM – 5:00 PM |
Wednesday: | 7:00 AM – 5:00 PM |
Thursday: | 7:00 AM – 5:00 PM |
Friday: | 7:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
The team at Estes are awesome! Went above and beyond to assist with our freight delivery. Thank you🤗
They delivered our furniture during the time range they stated they would. Tracking the shipment was a little tricky. First it said it would arrive on the 19th, then 20th, then 21st and eventually it arrived on the 19th, but that was to the warehouse. Then I had to reach out to them to schedule a delivery, but first the furniture had to be transferred to their home delivery branch. The nice thing was when I did eventually connect with the home delivery team, they let me know it was being prepared for a delivery the next day and the delivery time was provided. One of the boxes had damage, but it looks like it didn’t affect the merchandise.
These folks are the best- they're easy to deal with & ready to help. With dismay we discovered that a large shed we'd been awaiting delivery on had actually been sitting at Home Depot in San Jose for the past 10 days. It was frustrating because we consequently lost our helper (to put it up before rain comes) to another job. Estes found out about Home Depot's error and squeezed us in: less than 24 hours later, they had picked it up and delivered it to us. This wasn't easy - we live off a very windy road in a rural area in the Santa Cruz mountains, but they rallied beforehand by lining up a smaller truck to handle the job. Their driver Jose was great, super friendly & a pro. Hats off though to Jasmine in the office, who so kindly set up this stat delivery for us. If you EVER need anything moved or delivered, just call her.
They're careful, conscientious & they know what they're doing. Plus, they're super pleasant. I usually don't get around to leaving reviews but this time it's a must. Fast & friendly: it just doesn't get any better than this.
Estes is the best trucking company we have used- by far! I work in my son's 3-person company (I'm actually retired). Estes gave us great pricing about 9 months ago. In exchange we use them for everything we ship out. They cover the entire United States. We shipped out 31 drums of product yesterday with them and 29+ today. The online tools are outstanding.
-Keith