Pep Boys

I have taken cars to Pep Boys on a few occasions and very satisfied with the service. They offer a very good value, especially when compared to dealerships. Drop off and pick up is easy which is not something I can say for at least one of the dealerships we use.

Was able to schedule same-day install of two new tires! The process was efficient - it took around 1 hour to complete (Pep Boys is located in a shopping center you can roam around in, or there's a waiting room). I had some questions about the results of my complimentary inspection and the representative was very patient and helpful in answering.

My gut was telling me that my car battery needed to be replaced and so I booked an appointment at pep Boys in Sunnyvale. Front desk could be a little more attentive, took him awhile to acknowledge I was there. Dhruth was my mechanic for the day, took about 2 1/2 hours to replace my batteries, oil change and filter change. He did an amazing job and feels like my car is good as new. Would definitely recommend the mechanics here. My only down side is the front desk, if i hadn't asked when my car would be ready after 2 hours I don't think they would if told me.