Address: | 6281 Graham Hill Rd, Felton, CA 95018, USA |
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Postal code: | 95018 |
Phone: | (831) 335-3435 |
Website: | https://www.napaonline.com/en/ca/felton/store/30260?cid=pl_DAC_jobber_ErniesAutoCenter_30260 |
Monday: | 7:30 AM – 6:00 PM |
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Tuesday: | 7:30 AM – 6:00 PM |
Wednesday: | 7:30 AM – 6:00 PM |
Thursday: | 7:30 AM – 6:00 PM |
Friday: | 7:30 AM – 6:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
I was having a pretty miserable day and they straightened everything right out. I drove over a board with a nail in it at the dump in a rental truck and the tire went flat pretty much immediately. None of the tools were in the truck so I had no jack and couldn't remove the spare. Did a quick patch, limped it to Ernie's, and Ryan was able to get the spare out of there, swapped it on, and topped all four wheels off with air. Saved me hours of waiting for a tow. I'll be returning here the next time I need maintenance.
Best motorcycle parts distributor in the San Lorenzo valley. Just ask for Steve.
Very nice and helpful employees...no matter how dumb my questions may be at times haha 😂 I definitely recommend them for pretty much anything....whether you need new windshield wipers or your vehicle needs servicing, this is the place to go!
We were in town for Independence Day weekend when our car broke down. We were uncertain who would be available to service our car given the holiday weekend. Ernie's was the closest mechanic to where we were staying and so we reserved an appointment online, hoping to hear back. They called us to follow up, immediately following the Sunday holiday. We had our car towed to Ernie's and were relieved to find a professional and friendly staff. Despite their busy schedule they quickly identified the problem and had our car up and running within an hour and for a reasonable price. We remain grateful to Ernie's Service Center!
Above and beyond! I came to get a hose for an 18 wheeler. What hose? Well, I didn't know. I received a picture from my brother who got stranded on HW17 and said, get me one of this. I entered the store and was greeted and directed to the back of the store to get help. I forgot the name of the sales tech but, my Lord, was he helpful, knowledgeable, patient. I had his undivided attention at all times. He went through a couple of manuals trying to find what I was looking for. In the end he recommended a piece of hose that could get my bother back on the road and explained me how to install it to ensure correct fluid flow. The hose fit. My brother delivered his cargo and everyone was happy. Store is clean and follows covid-19 regulations regarding mask and social distance. Excellent service!