Address: | 225 Technology Cir, Scotts Valley, CA 95066, USA |
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Postal code: | 95066 |
Phone: | (800) 491-6874 |
Website: | https://www.avnow.com/ |
Monday: | 8:00 AM – 4:00 PM |
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Tuesday: | 8:00 AM – 4:00 PM |
Wednesday: | 8:00 AM – 4:00 PM |
Thursday: | 8:00 AM – 4:00 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Scheduling an appointment was easy, the technician was prompt, and provided step by step. He was patient too! I am now ready to teach my AquaFIT class and the members will be so pleased to be able to hear me better.
AV Now has the BEST customer service around! They help you set up your equipment and any time you have a tech problem they are there to assist you by walking you through the steps to figure out the problem. Buying my audio equipment from them is worth every penny because I know I can set up a call to get help for anything I need. Thank you Jon and tech crew!
I was very impressed with Jon's knowledge and patience and my issues were solved. I will enjoy using your products and know that if I have any questions in the future, I will be in good hands! Thank you.
Jon Ericson was prompt, knowledgeable, informative, & helpful in finding the right product for our needs. I also like the system of scheduling your calls. There is nothing more frustrating than being on hold forever hoping you don't get disconnected or transferred to 20 different people telling your story over and over. Great customer service. We are repeat customers and still very happy. More companies should follow your lead. ~Oneonta Family YMCA
I just can't say enough about this company. I purchased a mixer and wireless mic setup in early/mid covid and they totally held my hand in helping me transition to online classes. THEN, just today, in late 2022 -- over a year after that purchase -- and after a recent zoom update totally scrambled my system (overrode several key settings to unhelpful defaults for my purposes), I was able to set up a FREE half hour call for tech support that literally just held my hand through a full check of the system. Totally painless. Jon was so friendly and patient, and thanks to him, I am looking forward to class tomorrow for the first time in weeks! Thank you again, Jon, and AV Now!