Address: | 1250 Tierra Rejada Rd, Simi Valley, CA 93065, USA |
---|---|
Postal code: | 93065 |
Phone: | (805) 522-1911 |
Website: | http://www.tarantacticalinnovations.com/ |
Monday: | 9:00 AM – 4:30 PM |
---|---|
Tuesday: | 9:00 AM – 4:30 PM |
Wednesday: | 9:00 AM – 4:30 PM |
Thursday: | 9:00 AM – 4:30 PM |
Friday: | 9:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Outstanding products and very friendly and helpful customer service. I will be sure to buy more products here.
Very good service awesome people.
Since I am a local guide, I want to be fair with this review. And, it is based upon one experience. Ordered some Glock, Gen 5, competitive trigger parts. Almost immediately, I was provided with a tracking number. Periodically, I checked the number for movement progress and there was none. I contacted customer service a minimum of three times, but to no avail. There was no response! Finally, customer service replied and stated that actual shipment would occur between 2 and 6 days after the order is placed. Now the items are en route. However, in this era of shipment in the Amazon tradition, merchants MUST ship items as soon as possible. Amazon has set a standard that is hard to beat. True, Amazon does not carry the parts that I ordered.
I have elevated my review based upon a change in customer service. The new agent went out of his way to assist me and to make up for past events. Consequently, through his actions, I will use Taran Tactical again. Looks as if you got rid of the dead wood.
Great service. Found what I was looking for as a first time fun buyer. Great instruction from gun master. Couldn't be happier and telling all my friends. Two thumbs up! ????????
Great staff and great response time. I love my Combat Master and the workmanship that went into it. My favorite handgun by far. Also, Taran provides the best instruction around!