The Hot Tub Store

I was absolutely satisfied with my technician Brian. I thought he was professional, he explained the options to me, and allowed me to make my decision untethered. Once I decided to go ahead with the repair, Brian was efficient, polite, And responsive to my needs. I certainly hope my hot tub never breaks however if it does I hope it is Brian that comes to fix it.

Tech Chuck called when on his way. Showed up promptly on time and was very curtious as well as professional. Answered question and gave suggestions on how to better care for cover. Quick diagnosis and repair. Great job Chuck. Thank you

They were really helpful. We had another repair company come out to look at our hot tub, but they were baffled about the broken heater, even after three visits. Then Chuck, from the Hot Tub Store, came out. After just a couple of hours, he was able to get the heater working and give us tips about how to find and repair a leak. We may need another visit from them, but now believe our hot tub can be fixed rather than being replaced. Phew, what a relief!

The technician, Ken, was excellent. He took the time to explain so many things to me so that I finally know exactly how to take care of my tub. I have had Hot Springs hot tubs since the 80’s, but I am now a widow and have to take care of it myself. I wouldn’t own anything else.

On time, knowledgeable, fast and efficient. Great value!!