Address: | 325 Interlocken Pkwy, Broomfield, CO 80021, USA |
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Postal code: | 80021 |
Phone: | (303) 466-8543 |
Website: | https://planetcyclery.com/ |
What a great experience! Ordered from a company I was not familiar with (never ordered before). Got a great deal on wheels for $1800. Too good to be true??? Absolutely not, ordered on a Tuesday, received on Thursday. Exactly what I ordered! Outstanding service!!! That’s not the best part however, two weeks later I received a hand written note from Tobin letting me know how much they appreciate my business and some trinkets! Wow, mind blown!
I don't know what is up with the bad reviews here, but I have had nothing but success. I order bicycle parts they show up at my house next day. Correct and new in the box. Couldn't be better!
I ordered several inner tubes through amazon. When it came there was a mix up. As soon as I reached out to Planet Cyclery they didnt skip a beat to make things right. They immediately sent out a correct replacement order. The fact that they handled it with such professionalism and customer service has earned them a life time customer which might not mean much considering the quality of the items I received are top notch but if I ever need anything in the future Planet Cyclery will always be the people I use.