Mountain Reach Roofing & Gutters

• jonelll Labbienti
  
  
  (April 17, 2018, 4:30 pm)

  I have updated this review from one star to four stars, because the owner did the standup thing: he called and asked for my side of the story and wanted to make it right. Unfortunately, we've already made other arrangements, but because he did what he did, I would have given him a second chance if I could have.
  
  Would give less than one star if I could. I called this company, I set up the appointment, I provided pictures of the issues with our gutters, and I was told by Brent that they would be out today to do the work. A sales person came out "to assess" what work needed to be done. I was understandably upset that no work would be done today. I sent him on his way and told him to get me an estimate. He then lied to Brent and claimed that I swore at him, which was a flat out lie, and THEN Brent CALLED MY HUSBAND, NOT ME (!!!!!) to "try to work this out." Fortunately, my husband is a great guy and gave me the message. I called Brent back and told him that his sales person lied, but it didn't matter, we no longer want to work with his company. I would never recommend any company who thinks it's okay to go around the woman who contacted them when an issue arises.

• Charlie Cooksey
  
  
  (March 6, 2018, 1:09 pm)

  UPDATE 5 months later:
  
  I've updated this review from 3 stars to 5 stars. Anthony emailed me to make up the 5% difference after reviewing Mountain Ranch's 2017 reviews and noticed the discrepancy.
  
  I greatly appreciate the company taking the time to review the year and make right what went a little wrong. They didn't have to do that, but they did it anyway. That goes a long way in my book.
  
  The gutters they installed are still looking and working great.
  
  I definitely recommend these guys.
  
  ORIGINAL REVIEW:
  
  I’m torn with these guys.
  
  I was quoted $3,440.00 for top quality gutters and gutter guards. At 180 feet with many downspouts, a contractor friend of mine said this was a good price.
  
  The owners that came out to the house to create the estimate was nice and polite.
  
  Then came the delays. Weather can be volatile, I know. I can’t put 100% of the blame on the company as sometimes weather just gets in the way.
  
  My project was delayed 4 times due to weather. Already a month behind, the weather cleared and I had a new appointment for the work.
  
  Then they had trouble with the truck. They called me about the trouble 2 hours after I was told to expect them at my house.
  
  The next day, again, trouble with the truck. Rescheduled for the next day.
  
  They told me I would receive 15% off and apologized for all the delays. They also said that if they can’t come tomorrow, the entire job would be free.
  
  Fair enough. They’re having some trouble, but they’re trying to make up for it. At this point, I’m still on board with them.
  
  They showed up this time and were unable to finish the job because they had not brought enough gutter materials with them. A new set of guys came out the next day to finish the job.
  
  It had been 1 month and 5 days, but it was finally done and I should have 15% off the bill.
  
  The bill came and it was 10% off instead, totaling $3,096.00.
  
  I didn’t bother to try to get the other 5% off they had promised. At this point, I wanted it to just be done. So, I paid the 10% off price without contacting them.
  
  The work they did was great. Everyone they sent to my home was polite and nice. But, there are definite improvements that could be made with the company’s operations.

• Matt B
  
  
  (December 7, 2017, 1:15 pm)

  Awesome company and installers for gutters at reasonable price. Would highly recommend.

• Jack Walsh
  
  
  (August 21, 2017, 6:22 pm)

  Great company, great people. These guys came out the day after a hail storm and did an estimate for us, rep was very honest and upfront about the insurance company process, the materials they use, and now I know why these guys are the best in Colorado. Will definitely be recommending them to anyone who asks for a roofer. 5 stars does not do them justice.

• Brian Deason
  
  
  (February 21, 2017, 7:18 pm)

  Chris and Alex were great to work with! The process of getting an estimate was easy and clear. The work that Alex did was perfect, you can tell he has pride in his work, something that is rare! Chris made everything else from color selection to final invoicing effortless. I will definitely recommend them to everyone I know.

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Mountain Reach Roofing & Gutters 1562 S Acoma St Denver CO 80223. 42 Reviews (720) 443-5386 Website. Menu & Reservations Make Reservations . Order Online Tickets ...