Bud's Muffler Service, Inc.

Came here needing to get my catalytic converter changed. Everyone here took care of me, was very transparent about pricing, and got my car back to me within 2 days. Loved the service here, will definitely come back.

Chuck and the team here were amazing. They worked with my insurance, we’re realistic about timelines and costs, and did an excellent job with replacing my catalytic converter. Great customer service and quick, efficient work. Thanks for making a bummer situation smooth.

On a recent work trip into the forest service, the exhaust system on my truck broke in a couple of areas. . . .the muffler and tailpipe. . . .primarily due to the rough roads and general age of the truck. . . .near 250,000 miles.

They were able to help me out. . . .normally they need someone to simply drop off their vehicle and they will attend to it based on the workload of that day. I told Chuck that I live about 65 miles from them, so he slotted me in on a day that he knew he could start working on my truck soon after they would open in the morning, while I waited.

Sure enough, I showed up first thing in the morning and as promised, they pulled a vehicle off a lift that they had just finished and put my truck in the air. Two techs, Raymond and Kelly took a look at the situation along with the services writer, Keith and discussed two options with me. I picked an option and Raymond got to work. They understood that this truck sees severe duty and the system needs to withstand terrible roads.

While replacing portions of the system, they also noticed that the previous owner had some work completed, but neglected to support the exhaust system near the downpipe after the exhaust brake. Raymond then fabricated a proper mount to support the weight and stress the exhaust would cause on that downpipe to prevent future damage that without, it would definitely be a factor in the future.

Additionally, the final price was less than what they quoted me, as Raymond sifted through some of the unused parts that they had from other repairs and was able to craft my new exhaust from some of leftover stainless steel parts.

I want to thank them for not only working with me to slide me into a work slot so I could wait, but also doing me a kind and fixing what was not done correctly by the previous owner.

Robert