Cascade Subaru Specialists

Easy check in thru the app. Greated as I entered and was on my way 20 minutes later with a new hair cut. I always go to this location and I'm always happy with the result.

Got in quickly. Reasonable prices and did a great job on my haircut.

When doing a basic haircut the hair on my right side was cut nicely around the ear. On my left side there is over a half inch gap between the end of my cut hair and my ear. My left sideburn is also cut much higher and at an angle (see the attached picture).

the stylist said nothing and didn't show me the sides or back of my head when she was done.

I contacted Great Clips corporate customer service later that day. They said that the franchise owner would be contacting me shortly. It has been two weeks and I haven't heard a thing from the franchise owner, or anyone else.

I guess that store gets enough business that they don't mind losing a customer.

Update 1: I got a robo response from this post telling me to contact customer service and provide details. If you read my post you will see that I already did that. Poor customer service.

Update 2: I went back and the salon manager cut my hair. She was very apologetic and did an excellent job. Because of her I updated my review from one star to four stars. I still haven't heard from other than the manager.

I took my 2009 Subaru Impreza here to get the timing belt and a full tune up. Right out of the gate I noticed a difference. It has that extra pep in its step! They are honest and good at what they do. They checked everything, adjusted the battery placement which was a bit off, did a full tune up with oil change, checked and topped off all of my fluids, tire pressure, air filter, checked my brakes...full inspection and tune up service. A very comprehensive service. My car is ready for the next 105,000 miles with the new timing belt. Highly recommend! Thank you Cascade Subaru Specialists!!!

Great job 👍

I’ve been taking my car to Cascade Subaru Specialists for almost two years now and have never had a bad experience. Steering rack, CV axle, sway bar, oil changes, etc. Jim is passionate and more knowledgeable about Subarus that anyone I know. He’s fairly priced and highly dedicated to his work.

Jim is excellent. Genuine owner who cares for the cars as well as the customers. Definitely returning.

It's a truly refreshing feeling when you find a business that you can know you can always be able to count on especially from only a first impression. Myself and my 20 year old Subaru are very happy with that which we have found with Cascade Subaru.