Address: | 10 W Monument St, Colorado Springs, CO 80903, USA |
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Postal code: | 80903 |
Phone: | (719) 635-6300 |
Website: | https://www.brookdale.com/en/communities/brookdale-monument-valley-park.html?cid=yext |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We have a loved one in memory care. The staff is very competent and professional, and, at the same time relational--patient, kind and thoughtful. They understand each resident and their unique needs and also understand extended family needs (adult children, etc.) as well. When a loved one has dementia, it can be heartbreaking and somehow the team brings focus on how we can all "live in the moment" and appreciate this time of life, even when it is difficult. They bring love, joy and humor into the community creating a safe and warm setting--"home away from home". I wish we could give individual recognition to each person on this review however there probably is not enough space. :-) This review is one way our family can say a big "Thank you".
My wife and I toured Brookdale Monument Valley Park last November in hopes of bringing my elderly father in from another state to live at Brookdale.
In August our family agreed that this was going to be dad’s best option moving forward so I reached out to them long distance and started making plans. Judy was my contact person at Brookdale and she was wonderful with correspondence, answering all my questions and make dad’s move in as simple as possible. This will be dad’s sixth week and our family is very pleased with the genuine care and support Brookdale has given him. It’s really comforting knowing dad is in a safe and loving environment. I highly recommend Brookdale Monument Valley Park for a senior assistant living community.
My father lives here and is very happy. Everyone treats him with kindness and respect. Staff at all levels are involved in direct care throughout the day so he knows everyone. They told us, when we were considering where he would live, that their goal was to provide all the care so that we could focus upon visiting and enjoying our time with him. They've done just that. He loves the people, the food, his apartment and his view of the mountains. He feels safe, comfortable and loved. Who could ask for more?
My father was here and the thing that sets this place apart from others is the kind, caring and professional staff. I can't say how grateful we are for the support my dad and our family got when he was in both the assisted living and the memory care areas. He really enjoyed living here.
My dad was here two and a half years after having been at two other assisted living facilities. The staff here was marvelous. So much better than the other two. My dad was a hand full but, Brookdale really worked with him and us. We are extremely grateful. They were also much more affordable!