Hertz

Last night (DEC 17 2020) we rented a car from the Hertz Counter at the Colorado Springs Airport. I’ve had always mixed feeling about Hertz in the past, but my faith has been renewed with Jennifer’s assistance last night. We wanted to let her know how great of a job she did in her customer service skills and we wanted to let her management know how great of an employee she is to Hertz. I really hope this message reaches her because she needs to hear how great she is doing. Jennifer’s positive attitude set the tone for our evening before our 15 hour drive and I can’t deny that I appreciated the upgrade. Thank you very much and we look forward to returning the car back to you.

One small critique- Hertz needs to add a line for positive reviews of their services. The phone customer said all I could do is add a review on Google.

Decent choice of cars, easy pickup and checkout. No issues with the final bill. Just the return took a bit longer, because it had to be done through an agent in the airport.