Dr. Edward M. Lopez Jr, MD

if i could give more than 5 stars I would! went into look for a vehicle at their Hyundai location right next door on 05/03/2022 looked at a 2017 Hyundai Sonata, really liked the vehicle was priced very good and it had pretty much everything I needed and wanted, after letting the sales guy know about my special situation, he went to let his manager know about the situation went into the dealership and waited a couple minutes for him to come out and give me the nastiest attitude I have ever encountered like he was doing me a favor or something per the sales guy he let his manager know everything I had told him, I told the manager to just forget about it and left the dealership and went over to Gates Ford where they tried to help me get the 2017 Sonata I was looking at, my sales person called over to Gates Hyundai and they said they were closing a deal on it apparently but I had just literally been in the car less than 30 minutes ago and refused to give Gates Ford the vehicle, ended up looking at a 2019 Honda Civic and test drove it, on my way back to the Gates Ford I passed by Gates Hyundai too see if they really were closing a deal on it the vehicle was parked exactly where I had gotten it from less than a hour ago and there was nobody else in the building besides a family that was there when we had first arrived. point being is if that's how Gates Hyundai likes to conduct business than I'll make sure too let anybody I know too not ever go there and to anybody that is reading this on google reviews avoid this dealership at all cost. Head on over to Gates Ford and ask for Brandon, very patient and worked with us very well through the whole process! Thanks Brandon!

Lewis Caudill and Shawn Conn are top notch men to work with from start to finish on purchasing a vehicle. The have helped me purchase my dream vehicle! They will go out of their way and no hassle or run around. After purchasing multiple vehicles, this has been on of greatest vehicle shopping experiences. If you need or are in the market I would highly recommend stopping in to see them regardless of make or model you are looking for!!

I was looking for a truck for a long time and found one here and had the best customer service. My salesman, Lewis was very knowledgeable and very friendly and helpful. Gates Ford was a great experience and did they very best to make the truck purchase as short and efficient as possible. Thank you guys!!

Adding to my initial experience as we ran into a small issue with the vehicle I originally purchased.
If I could give Brandon and upper management a 6 star rating I would.
The issues I ran into with the vehicle could not be foreseen and was by no means the dealership's fault. Aside from that fact, they went above and beyond in order to make everything right and ensure that I was totally satisfied. I have had many, many vehicles but this is the first time a dealer works so hard in the background to exceed expectations.
I would not hesitate to do business with Brandon and Gates! Finally, a dealership you can shop at without your typical worries!
Thanks again for the unbelievable experience. You've earned my business for many years to come.

Brandon Thomas

If you are in the market for a new or used vehicle I highly recommend Brandon and the staff at Gates. No pushy sales pitch or pressure, simply down to earth person who tries to help find exactly what you're looking for. Dealing with Brandon was a refreshing experience! Thanks sir!

Brandon at Gates ford was more than helpful when it came to buying my new F-150. If you are in need of a vehicle he is your man. Had an answer to everything I needed to know and was very knowledgeable about every process involved. Helped me get the best deal possible and blew me away with the trade in value. Go check them out and let him hook you up next! Nicest dealership in RKY.