West Highlands Auto Repair

Quick service and provided estimate for repair without being pushy!

I had a minor issue of having my driver side window fall off the tracks so it wouldn't go up/down, and West Highlands Auto was super helpful and jumped on it. I believe I talked to James, and he coordinated everything for me, and I was even able to drop off my car right away and got it back no more than 2 hours later. Super reasonable price too, about half the price of Safelite and other glass companies. I didn't have any work done on the engine/tires/anything else, but I had a great experience with them!

I highly recommend this place. My wife and I have probably brought our cars here nearly 20 times in combination over the past 4 years.

The staff is extremely friendly, knowledgeable, and prompt. We've always received fast, reliable, and quality service from them for a variety of things, from basic maintenance to more specific repairs.

I'm not an expert, so I can't really speak to the relative cost of things, but I get the sense that land somewhere in the middle for cost. I trust them to be fair in their pricing, and they always let me know what to expect and call to give me information if something changes from that before they proceed.

Extra kudos to James + Alex, the two guys who man the phones. Probably the most enthusiastic and friendly staff members at any garage I've gone to.

I don't have enough good things to say about this repair shop! Alex and James are two of the coolest people I may have ever met, but besides that their technician is very thorough and knowledgeable, their prices are fair and on point, they provide a detailed summary with photos of your vehicle and text it directly to you prior to working on it. They are readily available and flexible with their schedule in the event of an emergency tow (happened to me) and when you schedule an appointment with them, their quoted time is spot on (also my experience). These guys run an excellent business, and will be my preferred mechanic from now on.

My Jeep check engine light came on and I wanted to get it checked out and repaired. I mentioned this to a neighbor who said she had heard great things about this neighborhood garage. I prefer local so I made an appointment. Everyone there was professional, knowledgeable and communicated every step of the way. The mechanic told me what was wrong, when the part would be available, got permission for work and most important the car was completed and ready when promised. It was a smooth process all around.