LA MODERNA - R&R

Great service center! Staff awesome!

A super dealership. I was traveling through Boerne when my pickup broke down. I called Cavender Chevrolet service and talked to Gino. He offered to come get me but since I was pulling a trailer, I that would not work. I made it to the dealership and then had no way to get home. One of their mechanics, Jacob, lived in the same town we were headed to and took us home in his personal truck. We came back to the dealership the next day to see what they found out on my pickup. Mechanic Jace determined the problem and had to overnight parts to fix it. I had left my trailer at the dealership and now I need to get it home before the rain that was coming that night. Mariam, the service manager said not to worry that she would take care of us. She found Daniel in sales and he pulled our trailer home with his personal truck. This is the type of dealership I want to deal with. A team effort. Everyone did their part, did it well, and took care of the customer. Other dealerships should take note. Without customers, there is no dealership.

Took my truck in for warranty work, it took a little longer than I hoped, but parts availability is out of their control. They were very good about communicating the problem and progress on the repair.