Pollo Tropical

Their food was fresh and they took my order correctly. I had 3 difficult orders because I was ordering food for my mother and uncle due to their health issues certain food can not be consumed. Also, I made the orders all white meat 🍖.
The servers were nice and ensure that our brown rice was fresh.

As always, the food was hot fresh and delicious. Service was a little slower than normal quite possibly because it was later at night and they may have been short a little bit on staff. But overall great experience and really nice courteous staff.

Slow drive thru, but they tried to expedite by having person outside to take orders. Food was the hottest and freshest I have ever had there!! Order was correct. Great customer service too.

I enjoy my food every time I visit!! This staff maybe under staffed but we must understand ALL restaurants are as well. My family and I always dine in and we leave with a smile and a full belly. I definitely will be back thank you all for your service. Times will get better. Thank you!!!