Address: | 14670 Duval Rd, Jacksonville, FL 32218, USA |
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Postal code: | 32218 |
Phone: | (904) 741-4404 |
Website: | https://www.ihg.com/crowneplaza/hotels/us/en//jacksonville/jaxap/hoteldetail |
This is the place to stay, they have an unbelievable pair of ladies at the lobby bar and restaurant. Kyah and Carolyn absolutely kill it . They work there tails off and there attitude and service is the best . They both remember the names of almost ever guest . I will definitely stay here every time I’m in Jacksonville. The two of them are definitely five star workers with five star service and they take food orders and drink orders and are true rock stars .
The rooms decor may be dated, but the staff is wonderful. The bar and grill specifically has kept us coming back over multiple work trips. Danny and Carolyn are absolute angels at the bar, I'd recommend seating yourself there for the best service. The front desk staff is also wonderful. There are no microwaves in the room and no laundry services, though, so be advised.
My husband has been staying there long term for work, and I joined him for a night. The staff at the front desk (Alisa and Bradley) were friendly and helpful. He had let them know I was coming, and I quickly figured out they knew him by name, and got me a key. Carolyn at the bar also stood out, as she is extremely friendly and attentive. Our room has been recently redone, and we have no complaints. Our two-year-old has plenty of room to play in the room.