Bartram Eye

Outstanding experience! Dr. Patel, Joe, Carla and Matilda are all very good at their jobs. The customer service was excellent!

The new office is easy to reach and in a very nice plaza. As always, Dr Patel and staff are kind and friendly and there to assist and make you comfortable. A
very clean and pleasant atmosphere.
I continue to go this office because Dr Patel takes time to explain my eye care and monitor me in an very understanding and caring manner. He and his staff are so pleasant and explain the billing process. Welcome to Carla!

Update: the new office manager resolved my issue in one day. It is sad that one employee can ruin an office. But hats off to an amazing office manager and a talented and caring doctor.

Leaving the office. Horrible staff. Amazing doctor. I have been a patient of Dr. Patel's for several years (since he was located on Baymeadows.) And after a horrible eye exam with another office I figured the drive from airport to Bartram was worth it to see this amazing doctor. However, the staff at this location is very unprofessional and uncaring. I called the office a month ago for an issue I was having and needing a call back, I have yet to receive any feedback. Dr. Patel has never taken more than a few days to call his patients back. I'm assuming my message never made it to him. When I called to check the status of my message, I was told he will call me back when he has time. I really miss Oksana and the old staff. I will be gathering my records and going elsewhere. Horrible service can ruin an office and that is what happened here.

We have been seeing Dr. Patel for about 6+ years now. We were with him at his old practice and were thrilled he moved over to Bartram Park. His staff is always quick, efficient, friendly, and make you feel welcomed. Dr. Patel is punctual, thorough, and really listens to his patients. He also worked with me to perfect my prescription glasses. I highly recommend Dr. Patel and Bartram Eye Care.

Scheduled a routine eye exam. Was given a vision test, without going into my eye issues due to my work, Dr. Patel was informative, educating me along the way and provided that absolute perfect prescription which has changed my life now that I do not deal with so much eye fatigue. It is wonderful. Was not able to get a full exam with pupil dilation but will be returning as soon as my schedule permits to get that done.