Address: | 13820 Old St Augustine Rd Unit 141, Jacksonville, FL 32258, USA |
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Postal code: | 32258 |
Phone: | (904) 438-5665 |
Website: | https://www.duckdonuts.com/jacksonville/?utm_source=extnet&utm_medium=yext |
Monday: | 6:30 AM – 4:00 PM |
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Tuesday: | 6:30 AM – 4:00 PM |
Wednesday: | 6:30 AM – 4:00 PM |
Thursday: | 6:30 AM – 4:00 PM |
Friday: | 6:30 AM – 4:00 PM |
Saturday: | 6:30 AM – 7:00 PM |
Sunday: | 6:30 AM – 7:00 PM |
I wanted to find a donut shop nearby and this place looked like a decent place! Not only do they have donuts, but they have ice cream and drinks. They have a cute duck sign in front of the entrance when you walk in (it's name is Ollie). What I really liked about this place was the kind of donuts they had, such as Pina Colada, Peanut Butter and Jelly, Blueberry Lemonade, etc. I got a half a dozen for around $12. The staff makes it right after you order them. I thought they turned out wonderful 😊
First of all the donuts are absolutely delicious and have a hint of vanilla in the flavor of the cake like donuts. Every flavor selection is delicious. We live a bit of a drive away so we did purchase two dozen when we were there and did get about 8 to 9 different selections and everyone of them were delicious our favorite being the maple bacon but the pH and the blueberry with crumbs were absolutely divine as well and the caramel flavoring is so good as a drizzle. What impressed me the most is when I called the employees were so friendly and I was trying to place an order online and she took it over the phone with such kindness and was so helpful and even gave selections. They were fresh and ready promptly and they were warm when we receive them and they gave instructions for how to reheat and though we froze some of them when we defrosted and reheated they were as good as new. It is so hard anymore to find good customer service and we were so impressed by duck donuts and we hope that they always continue providing these delicious donuts with fantastic service as we like to support businesses that actually appreciate their customers not to mention have absolutely yummy food.
Why can't I give them more than 5 stars?!?!! This place is seriously underrated! I am not going to lie though - I thought twice about posting this review...100% due to the fact that I'm selfish and not sure I'm ready for the secret to really get out about this place. Seriously. So. Good. 🤤🍩
Oh - AND the staff are all really, really friendly and helpful. The menu can be slightly overwhelming but everyone that I have dealt with is super knowledgeable and helpful. 🙃
We love duck donuts. Always fresh, delicious, and have tons of options and assortments. Have never had any issues with this location. Great service, can just get busy at times as you would expect with delicious doughnuts.
I got a random assortment of donuts with a caramel flavored latte and everything was delicious. It was my first time trying a bacon donut and even though I’m not a big bacon fan, I liked it. It’s really cool that you can make your own donut. I will definitely have to come again sometime soon!