Trax Credit Union

Its awkward when you come in and don't really know where to stand to be next, I had people standing "right" behind me when doing my transaction because there were 4 people in line and I had no privacy. I would recommend a sign in sheet then people can go get a coffee, sit and relax or look at your current rate specials, what better way to promote specials.

The folks in this branch are remarkable to say the least. Hubs and I do business as well as our 3 adult kids. They know us, look out for us and are always super nice and helpful. I feel like family going into the branch. Its the old small town bank feel I have been looking for. Not only do the have our bank accounts they have financed all of our vehicles and toys.

Pretty good little bank. They're friendly and I've had no major issues with them. They can be a bit on the slow side sometimes which has irked me on more than one occasion, but I have found this is common among banks so what can you do - accept it. Speed aside, they're not bad. As a teacher, sometimes over the summer there is a month where I don't have a direct deposit. I've always been able to speak with them (in advance) and they have been very good about removing the 4 dollar fee if it hits - I like this because it seems to show they care about us teachers. I could have opened an account at suncoast many times by now and I have elected to stay where I'm at, so, at least in my case they've kept me 'reasonably' happy.

Not a bad credit union. It can be a little difficult to decipher the online banking terms they use, but they are quick to help when you go with questions. Very courteous staff. As far as this location itself, I give it 5 stars, but the bank as a whole (the company that is) 4 stars. I would never advise anyone not to bank there.