Floridasurance, Inc

A Sunday appointment was scheduled which was confirmed by a text. Due to repeated screw ups by dispatch or someone else, no one showed until TUESDAY AFTERNOON. Once workers showed up, they worked their tails off FOR 3 DAYS until they were able to solve the problem. They were absolutely some of the hardest workers we've ever seen. They were determined to solve the problem as soon as possible. They were terrific and never stopped working all 3 days from the time they arrived until they left late every night. They also apologized repeatedly for the delay in providing service. Because of these excellent workers, we would recommend you to anyone needing plumbing services. Hopefully whatever was responsible for the botched scheduled service call will be resolved so it doesn't happen again. A service credit on the bill would be nice to make up for the aggravation we went through (just a thought).
Mrs. Pat Fougerousse

Greg was great!

We had a water backup in our shower on our home built in 1939. Greg came out on a Sunday and was able to diagnose the problem quickly. He was extremely thorough in his process and explained what he was doing every step of the way. He was able to find creative ways around unique problems presented by an old home to get the job done right.

Very satisfied with the experience we had calling Roto-Rooter.

Dylan and team showed up in a pinch on a weekend when we had an emergency in our basement. They were very knowledgeable, explained everything well, were extremely professional and fixed our problem and gave us further recommendations. They were top notch and we wouldn’t hesitate to call them again!

They did a fantastic job with the situation we had. They were as accommodating as they could be with everything going on and were very mindful of my roommate's and my schedule. While we weren't the ones with the clogged pipe (upstairs tenants putting food down their drains!) they were very kind about going through our space and the basement. They cleaned up after themselves and were incredibly polite and hardworking. I would definitely recommend their services!

Greg went out of his way to help us with our old outdated bathroom. He helped identify all the problems and find solution & got it all done the very next day! He was so nice and knowledgeable and did an amazing job. Thanks so much, Greg for your excellent customer service and expertise!