RiZE at Winter Springs Apartments

• Jason Bush
  
  
  (November 24, 2018, 1:11 pm)

  UPDATE 11/24/18:
  
  The fire alarms have been fixed and we are no longer having issues with our unit. Very grateful for the staff who listened and took action! A+
  
  Original Post:
  Honestly, unless something changes within the next few months - we likely won't be renewing and this will remain a 3 star rating... I'll keep hoping for the best though and will update accordingly....
  
  -Fire Alarms-
  The fire alarms have gone off at least a dozen times, if not more, within the 2 months we've been here. It's so bad that the residents (ourselves included) don't evacuate. I think they've fixed this as we haven't heard them in about a week, but I'm not holding my breath.
  
  -Ants-
  Our apartment is full of ants in the most random of places. I find them in my electronics of all things, near the window sills, and in the bathrooms.
  
  -Appliances-
  The washer is disgusting and smells like egg from the day we moved in, so I'm deep cleaning it since the last resident must have been a slob (might explain the ants).
  The fridge keeps breaking after FOUR service requests have been placed and the ice machine has never worked.
  
  -Conclusion-
  The redeeming qualities are the location and staff but that can only go so far. I wish there was more initiative to get the issues fixed but it feels as though they don't have the resources. It's very unfortunate as we love everything else about the apartments such as the amenities, the people, location, etc.

• Anton Johnson
  
  
  (September 26, 2018, 5:43 pm)

  I do not live here, but have visited on numerous occasions. For the times I've been by, I've had a chance to explore the surroundings on this complex. It offers secured monitored parking for residents. The units themselves are fairly new (about two years old) and have various styles depending on your bedroom size needs. There is a nice big pool with a bar and grill area for parties (I've never seen one). Little fire pits are there as well.
  
  Rent is competitively priced for what you get in the units such as carpet, stainless steel appliances, in unit washer and dryer plus more. The location is next to a Publix (always a plus), several fast food restaurants and on the 434. It's a bit distant from the city of Orlando though and finding your way home can be challenging at first. Otherwise a good complex that's still finding its legs.

• Scott
  
  
  (September 21, 2018, 9:32 am)

  We've lived at RiZE nearly two years. The building itself is still relatively new, given it was completed about three years ago. There is decent sound proofing between units, you can still hear high pitched sounds like babies and dogs through the walls of your next door neighbor. This is to be expected and for the most part the apartment complex is pretty quite and we rarely hear more than that inside our actual home. The units are larger than normal and have a good flow to them and if you have a pool view it's just like living at a resort. The maintenance crew is great at responding to requests in a timely manner.
  For the draw backs, the main fire alarm goes off at least once a month, if not multiple times. It has been because of a mix of false alarms from people smoking in the entry ways to smoke (but no fire) hitting one of the sensors. But because of the frequency, it has gotten to the point that people don't leave the building anymore and if there is a real fire theres going to be mass chaos. The hallways, stairwells, and parking garage are not cleaned often; so it is common to come across trash or even dog poo left laying around by residents who do not care about keeping their neighborhood clean. Like many complexes the garage gate is hit as people try to speed through without swiping their fob. It often takes weeks for the office to get the gate fixed because the company that built the building choose to put in a custom gate which takes time to create parts instead of using one off the rack.
  If you're looking to live in a nice apartment and can afford the premium price, this place may be for you. Ed and his staff really do try to be accommodating to make the RiZE home for all its residents. With all the downsides, it has been a mostly pleasant two years.

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