Spectrum Osteen

Comfortable, but hard to get help from staff (no English). EXCEPT evening front desk person SHERRY who is a jewel! Goes overboard to help you and is wonderful. Give her a raise!!

Stayed here while doing a job at the airport, got a good rate through Priceline. The hallways were a bit concerning, but the room my husband and I got was decent. Bed was a bit hard for my tastes, but I'm also a picky sleeper and my husband had no issues -- if you're not as fussy as me, the bed is likely just fine. The water pressure in the shower could've been better, but we never had an issue with hot water.

Only actual problem was that a previous occupant of our room had been a smoker. The room itself smelled fine (a credit to housekeeping) until we turned on the A/C, which I know can be tricky to clean. The night clerk did offer to move us, but we declined because we were already settled and tired.

We stayed at Best Western Plus on Jan 23, 2021. We reserved a king size, pet friendly room and were so impressed. The room was neat and VERY CLEAN. Loved the white coverlet on the bed. The bathroom was a good size and the shower was great (we hate tubs). We will definitely stay here again! Thank you!!!