Transitional Family Services

We have been patients with TFS for 2 years. I read the other 2 reviews and felt I had to share my experience to give people balance. I would hate for someone in need (like I was) to read those 2 reviews and make a decision solely off their subjective experiences.

First off, I work for the Dept. of Public Health and the complaint about meeting with the Psychiatrist over the computer should be weighed lightly. Many doctors, hospitals, clinics etc. are experimenting with telehealth to reach more people and service more clients. I actually KNOW the director over telehealth for the State so please know that this practice is not uncommon. I've actually met with the doctor via telegraph before and physically being in person didnt change our level of service. The nurses have always done the physical aspects of our visits even when the psychiatrist was present. The psychiatrist just talks and writes prescriptions.

As far as the other review that addresses his foster child, we share some common experiences. Yes, we filled out a ton of intake paperwork with an office staff member and we signed electronically. HOWEVER, I simply asked the lady to turn the screen around so that I could make sure what I was signing was what she was telling me and she obliged. Scheduling CAN be a beast sometimes and they have dropped the ball on a few occasions but once we get back on track, the service is great. Before I found TFS we were going through a lot with my daughter's behavior. I could NEVER say anything bad because my daughter is behaving normally now, because of them . They meet us at our home, at the school, at the daycare (when she attended) wherever. What is there to complain about?

They have changed our lives for the better and given me PEACE again. Yes, there are some flaws but not enough to throw the baby out with the bath water. When I couldn't find ONE doctor within a 30 mile radius to give us the level of counseling we needed with our insurance, THEY were there. And still are. So...there you go. There's my peace.