NAPA Auto Parts

Great tools, ok prices, and iffy service

Just had a wonderful "people really are good" moment in this store. Somehow the bottom flap under car came off on one side while I was driving. This NAPA was the first store I came across. I went inside to buy a bungee to hold it up, but Jim, the man working said that wouldn't work; it would still keep flapping. He grabbed a packet of zip ties and said "let me try this". He did. He tied it up for me (thank God because I'm wearing white jeans)...and said "that should hold it for awhile. I told him how much I appreciated him doing that for me and asked if I could tip him; he declined. Then I followed him inside to pay, but he said "no charge, it was the stores." That was really nice of him. Next battery or breaks I kill, I'm coming to this NAPA to replace.

I walked in and they had what I wanted.I had called earlier and they said they the part I wanted and they .They we're polite and fast and very courtesy

Jeff is beyond helpful. I went in thinking I knew the issue after two diagnostics. He did his own synopsis and showed much concern. After purchase and gets 3rd diagnosis, he all me to return the product. Then he referred me to All Pro. One and done. Thanks, Jeff. We need more like you.