Auto Impact

I walked in with no appointment, I walked out with an estimate in less than 20 minutes. Friendly staff, and a very clean waiting room. I highly recommend this place.

I accidentally left some very important paperwork with personal identification information in a car that was serviced at this location. The staff member that found it mailed it to my home with no hesitation - she was truly a Godsend. I had no real way to show my gratitude but I wanted to make sure I shared this kind gesture. Integrity is what you do when no one is looking. Thank you for your kindness.

Needed to have my passenger side mirror replaced. Received the estimate on Friday and was told that I could pay in advance, they would receive/paint the part, and then I could bring my vehicle back in to have the mirror installed while I waited. Worked exactly like that - paid for/placed order on Monday, they called me on Tuesday to let me know the part was in and scheduled appointment for Wednesday morning.

When I arrived on Wednesday morning, I was informed that I was due a credit because the mirror assembly came already painted. I really appreciated that because I wouldn't have known the part was painted when it came in ... a less professional, unethical team could have kept that to themselves since they already had the full payment.

Very happy with the professionalism and the finished product.

My Jeep was in a minor collision a couple weeks ago. A door panel and the quarter panel were banged up. Auto Impact at Loredo Drive came recommended by a car savvy friend of mine. I chose Auto Impact Marietta as their schedule fit mine a little better. I met my GEICO insurance adjuster there and we went over the damages. He was helpful. The shop's customer service is excellent. They called me in after a week to pick up my vehicle. When I came in I noticed a paint drip where they had done the repair. When I pointed it out them they immediately said they'd take care of it. I left the vehicle with them for another two days. They covered the cost of my rental car for those two days, painted up an unrelated scratch on the back door and detailed the interior. I hope it's never the case but if I ever need body work done I'll be back.

Got some front end body work done here through a Geico insurance claim. Got my 2012 Honda Civic back after some post-collision work and I am very impressed with the service. The work was done in less than a week, and I got my car back two days earlier than expected. The car looks like a new penny. The paint is beautiful and a perfect match to the original. They did not cut any corners. They cleaned up after themselves too. You can't tell anything happened. You can't even tell anybody sat in the driver's seat! Thanks guys. I don't know how you do what you do. Auto impact I is amazing.