A1-American Services, Norm the Plumber

Competent, knowledgeable, and thorough.

Contracted Norman recently to change out a saddle valve and install a new line for my ice machine. He was very cool, friendly, and full of good advice/recommendations for other projects I was curious about having done in the future. Price of the job was actually less than quoted over the phone and Norman was very honest about his products and his work. He also didn’t mind me following him around to make myself knowledgeable about the process. I would use him again without a doubt.

I found norm through some research of independent plumbers in the area. It was clear after my first call that Norm was knowledgeable and did a fantastic job explaining the value of his work and quality workmanship he stands behind. He spent over 15 minutes explaining to me the pros and cons of contractor grade vs big-box water heaters. He was on time and cleaned up after himself. While he was not the cheapest option, he was the best overall value.

My mother in-law (a widower) lives nearly 2 hours from us. Her toilet was over flowing and needed an immediate response. She contacted “Norm the Plumber.” After hearing her need for immediate emergency help. “Norm the Plumber” no pun intended was Johnny on the spot. Resolved and contained the over flow. My mother in-law said Norm and his assistant were professional, friendly and very reasonable in fees.

“Norm the Plumber” we truly appreciate your immediate response in helping our family. May God bless you and your family for such kindness.

A $400 water bill said we had a leak - somewhere - so we called Norman. It was in the evening, so he said he would be here first thing in the morning. Great communication from him on his ETA—too bad we weren’t immediately available ourselves. ? He graciously returned when we were and did an inspection. He found the leak for us, said it wasn’t the kind of work he does, but gave us a referral. Excellent communication, didn’t charge us (even though he had to come over twice), and was very professional. As my husband said, we are definitely keeping him on our Do Call list for any future plumbing work.