Publix Super Market at The Shoppes at Deer Creek

Hands down the best grocery store! They have everything and specialize in Latin ingredients and Items! … I get greeted coming in the door and while shopping I’ll get asked by one of the employees if I need help finding anything!!! I love this Publix !! … you’ll find everything you need in this one store!

Had a "not customer focused" experience in their deli today. The young man helping us paid just enough attention to us to make our sandwiches, but because he had an ear bud in his left ear everything else during our interaction was him talking to someone else. Last time I checked Publix was very focused on the customer experience and this definitely did not provide a good customer experience.

GREAT customer service! The associate in the bakery went out of her way to help me and eventually sliced a baguette to meet my needs. Another gentlemen personally walked me to an aisle to help me find what I was looking for.

Love Publix Because They Care About Their Customers!
Most of the time I have a great shopping experience at Publix.

Pros:
- Great management. If I ever have questions or concerns the members of the management team always listen and do their best to be helpful. If there is a item you'd like them to carry ask one of their managers and they'll do their best.
- Great Knowledgeable Staff. Always helpful. If I can't find something and ask for assistance the staff member not only tells me where it's located but walks me all the way to the item. Nice!
- Great customer service. The associates at the customer service counter are always courteous & friendly.
- Meat & Seafood Dept is awesome. They are full service meat department. I love that they will even cut or grind meat to your specifications. If you want thicker steaks they will cut them as thick as you want. Always a friendly staff.
- Bakery Department is super. Sometimes I just want just ONE treat without having to buy a box. I like that if I want one donut or two dozens that I can get what I want. Other stores only have pre-packaged pastries.
- Great Deli. Great sandwiches, fried & rotisserie chicken.
- Clean Shopping Carts. Even before COVID I was a stickler for clean carts. A team member always sprays & wipes the carts.

Cons:
- Only issue is that the Deli gets pretty back logged at times especially dinner & lunch time. This is a sign of how good their food is.

Clean, Friendly Customer Service...