Arbor Terrace South Forsyth

Great Community experience from top to bottom. Everyone from the front desk, staff interaction, and resident questions, we had a great 1st impression for our family.

Arbor Terrace is absolutely beautiful. Spotless. It has the atmosphere of a cruise ship. The staff is amazing. You feel welcome as soon as you walk through the doors and are greeted. The residents are busy and part of a very special community. I was so impressed and emotionally attached when I was given a tour. I would recommend this beautiful place to anyone of my loved ones. Take an hour and go visit and look for yourself. If you are in need of an assisted living home, this is the place. Stephanie and Kristen will be happy to answer all your questions. This is a five star resort ⭐️⭐️⭐️⭐️⭐️

Arbor Terrace South Forsyth has proven to be hands down the BEST decision we've made to ensure our mom is not only safe, but engaged and properly looked after.

We visited 2-3 times prior to actually moving in, and were always met by smiling faces from the front desk (Alina, Paige, Roy, and am sure I'm missing a few!), to Kristen and Ashton in Sales and Mo (Ops Director), Head Nurse Diana and Jennifer, Terrica, and all of the staff - there are too many to name them all but Challen, Angel, Darlene, LaToya, and Acaska to name a few... we toured several places prior and you could just feel the warmth and could tell it was genuine.

Mo literally got the apartment ready within days from a long term resident move-out, and actually had it ready early, as well as followed up several times to ensure all was perfect for move-in and after. Kristen and Terrica made it happen from a paperwork standpoint and were instrumental in guiding us through all of the needed documents to get mom moved in by our deadline, even calling the doctor's office to obtain some documents directly. Kristen is always energetic, warm, pleasant knowledgeable, and makes sure the community is decorated for holidays and festive. She even stayed late beyond her already long day to be there for mom's move-in to ensure all was up to par. Terrica is incredibly prompt with any accounting inquiries and helpful... they just made a very difficult process emotionally as easy as possibly physically!

My mom is in Bridges, which is secured like memory care but an entry level area for dementia patients or patients that need a bit more physical assistance than assisted living alone. It is a WONDERFUL option that is very unique and highly recommended! The staff literally go around to every room, knock on the door, and encourage the residents to come to activities. Mom has in just a few months made several friends, and joins almost all of the activities. Every time I visit, she is out and about from breakfast through to dinner socializing and joining in daily activities from card games/ brain games to crafts, live music, and a weekly outing. Stacy is the main activity coordinator along with Ann who has recently joined and both are just lovely and upbeat! Stacy even brought her Great Dane in for pictures with Santa over Christmas.

Arbors goes above and beyond in so many ways. They always host a holiday dinner one week before Thanksgiving and one week before Christmas, where you can make a reservation and have a family holiday dinner with your loved one for a reasonable cost, and great food thanks to Mark and Terry. It's all hands on deck for these dinners and late hours for the day staff but they do it with a smile and do an excellent job in making it feel special. Mom always comments on how she really likes that restaurant.

If you call ahead, the staff will ensure that mom is up, dressed and has had her meds and breakfast, and will have day time meds packaged, labeled and ready to go.

There is also an on-site salon for hair and nails at a reasonable price, and a physical therapy room if needed that can be scheduled with the outside provider.

All rooms/ apartments have a kitchen sink and full size fridge, a nice size closet, as well as large bathrooms with great counter space! The rooms have large windows to let light in and two nice green-space courtyards for residents, as well as a covered porch area overlooking the courtyard. The community is tucked away as well so not directly on a busy street.

Arbors is superior in every way to the first community mom lived in for a short time, in that it feels warm and welcoming both to residents and families, activities keep their minds and bodies active, and they keep the community a bit warmer so the residents are not always cold which is really nice and also unique yet something I wouldn't have immediately thought of.

I am 100% confident we made the right decision and can only hope should I need this kind of care one day that Arbors is still the amazing community it is today.

I had the pleasure of enjoying a tour of the facility a few days ago. I immediately felt welcomed by all the friendly staff I interacted with. There seemed to be a great sense of community between all the residents I saw. I would highly recommend making an appointment with Kristen or Ashton for a tour.

After looking at several assisted living facilities we chose Arbor Terrace because the staff was professional and caring. The staff always makes sure our parents needs are taken care of, which is a huge relief for our family. The facility is always clean and if repairs are needed they done in a timely manner. Terry at the front desk is always welcoming and always offers assistance to parents and family. When my mother had a medical procedure Chris Winnie sent flowers and came to see her. These are just some examples of Arbor Terrace and why we are happy to be part of its community.