Crown Auto Repair (Formerly Black Forest Auto Service & Repair)

I took my vehicle in with some lights flashing on the dash for several different component failures. They did a diagnostic test and told me that it was just faulty sensors, and there was no trouble with my drivetrain or brakes .the car needed an change and that also helped with the sensors.

They did a good job at a fair price in flushing the fuel system cause wife put diesel in my car and had my spark plugs replaced. All these was done on a timely manner with A lot of professionalism. Thanks again for a great job. I will definitely use their service in the future.

Couldn’t be more pleased with the work completed on my car. The communication, honesty, and price made my experience working with Crown Auto Repair, once again, a beautiful thing. Happy to drive ~100 miles to drop off my car even for a basic services, but this was a major one. For a car I thought (and was told) was on its very last leg, it’s now over two months later and it’s driving like new.

I consider Crown's customer service through Reese, the point person, 5☆ quality. Extremely informative and patient to allow you to make sound decisions on repair direction. Very helpful with assisting you to maximize any warranty or auto insurance to cover any repairs. The work of the technicians is very detailed and checked for accuracy and completion. I will continue to take my Mercedes E550 to Crown when needed. Thank you Reese for the level of help and understanding you displayed to me. Your interactions with me are top notch. You are a model for customer service with that wonderful personality you are blessed with.