Russell Hearing Aids

On April 19th my hearing aid died while visiting from Oregon. After calling some of my hearing aid dealers on the mainland, I was given the number to Russell Hearing Aids.

April 20th, my girlfriend called and spoke with Russ. I asked her to ask what he'd charge for cleaning. He replied "No charge, come in and I'll see if I can fix it" I replied to her after they hung up, "They still exist"! (Meaning the old school hearing aid dealer) It baffles me to see hearing aid dealers charging $25 - $30 to change tubes while most tubes cost less than a buck and change each.

We showed up to meet him and he was welcoming and indeed he was old school. Russ spent 2 hours of his time with me trying to repair my aid and going through old aids to loan me and finally found something to help me through the rest of the trip.

Russ is the person that every child and every person new to hearing loss should visit. Not because of his knowledge, but, because of the man he is and the fact that he cares more than others .

Words cannot express how thankful I was to have found and met him.

We were traveling from the mainland and my boyfriends hearing aid quit. He went above and beyond to assist him getting his aid fixed, even trying ones he had in office. He is an island angel!!!

This man really knows what he is doing! Very professional and compassionate. Highly recommend him.

Russell is very knowledgeable and freely shares his knowledge. My visits were easy and he fitted me with an improved hearing aid.