Verizon Authorized Retailer – Victra

• Yourr TrustyReviewer
  
  
  (April 6, 2020, 3:11 am)

  Leslie is great she helped me transfer everything over when I did a trade-in for my new iPhone. All the essentials prepared for pickup and done in no time.

• Preciouse Damo
  
  
  (March 1, 2020, 11:04 pm)

  Went in today to switch from another carrier to Verizon. Jastinne provided us with an excellent service. She was very helpful, knowledgeable and informative. Pleasant from beginning of the transaction to the end!

• Peter Moses
  
  
  (February 27, 2020, 7:32 pm)

  My daughters phone was broken and I had an old Verizon phone to reactivate with a new Sim card to add. With a great big smile she said: Please have a seat and I'lll call you when I'm done. Took about twenty five minutes. Service was great

• debbie k
  
  
  (January 2, 2020, 5:40 pm)

  Debbie K.
  
  Verizon employee have excellent customer service. I've been with Verizon for many years. How many years? Remember the first cell. Phones were huge????? That was my first cell. Phone. Then I got a flip phone now a Smart Phone. When I first got my Smart Phone I went to Verizon mostly everyday cuz I messed up my phone & had questions. No matter who helped me they patiently listened to me, fixed the problem & answered my questions. Verizon you have a very satisfied customer & I will continue to be a Verizon customer for many more years.
  
  My Brother and I went to upgrade our phones this morning and got an IPad for our Mom Jayreen helped us. She loves her job you can tell by the way she helps customers. She has excellent customer service. She is friendly, helpful, patiently answers questions. She made us feel comfortable not rushed. She told me her days off and told me if we had any questions or needed help with anything come see her anytime. She walked me to the door carring my bag opened the door and thanked me. Thank you Jayreen for making our visit to Verizon to upgrade our phones and get an IPad stress free. It's people like you that keeps customers coming back for many years. Many thanks...
  
  Chad is friendly, kind and patient. He will listen to your questions and explain making sure you understand. That's why I am a very satisfied Verizon customer. Many thanks Chad...
  
  Leslie K. Patiently help me with questions I had and problems to solve. Thank you Leslie...

• Craig K
  
  
  (January 2, 2020, 4:00 pm)

  Craig K.
  
  On Dec. 18 I went to Verizon Kam. Sh. Ctr.. Jayreen helped me she was nice and polite. She patiently answered all my questions till I understood. She also told me anytime I have any questions or need help for anything just come see her. Thank you Jayreen.
  
  Chad is friendly and patient. He patiently helps me with all my questions and help me solve all my problems. Thank you Chad.

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Victra is a Verizon Authorized Retailer headquarter and founded in Wilson, NC in 1996. Victra, formerly A Wireless has grown to become the largest Verizon Authorized Retailer throughout the nation. We serve our guests in over 45 states and are committed to delivering the best guest...