Drain Pro Plumbing Heating & Air Conditioning

• Meriya Sanchez
  
  
  (January 16, 2015, 1:53 pm)

  The pilot light on our 8 year old water heater went out and would not re-light. I had another Boise plumbing company come out initially and they gave us the option to replace the gas control valve for $384 or install a new water heater for $1,672. It made sense to do the replacement but the price seemed very high. Our home was built in late 2004 and the existing installation met current codes so there were no modifications to make. It was a simple plug and play type installation aside from the tight fit in the attic. I decided to check other Boise plumbing companies and started calling the top rated ones from Google.
  
  I called Drain Pro Plumbing among others on Saturday afternoon. After a few frustrating calls because no one could come out until Monday and would not even give me an approximate idea of their charges for a replacement without first making a service call to assess. I actually understood why this was the case and resigned myself to just deciding on the best option on Monday morning. Well, I received a call from Jason at Drain Pro late on Saturday asking if I would like to have Keith (who turned out to be the owner) come by on Sunday to assess the problem. I agreed and Todd showed up right on schedule and completed a review of the problem. He also recommended the best option was a replacement and provided a quote that was 20% less than the first company.
  
  It was Lloyd with an assistant who came out on Monday for the installation. They arrived on time and completed the job professionally and on time. The whole experience with Drain pro plumbing was pleasant and I especially like the idea of a privately owned company that is focused on taking care of their customers at a reasonable rate.
  
  Drain Pro does not pay their plumbers a commission on replacing equipment like some others do. Keith explained that he does not believe in that approach because of the possible conflict of interest created by that pay structure. He does, however, pay bonuses or provide other incentives based on positive feedback from his customers. While I don't look forward to our next plumbing related problem, I am very happy to say that we now have a very good, trustworthy and reliable Boise plumbing company from now on.

• Nicole Young
  
  
  (November 20, 2014, 6:47 pm)

  We had a new furnace with a whole house humidifier installed to replace one that had not failed, but was pretty old. The heating and cooling company installed the furnace, humidifier, thermostat, outside temp/humidity sensor. They also added an additional heat run (ducting and vent) at my request to improve the comfort of our TV room. They disposed of the old unit, cleaned up after themselves, and took great care to keep the floors and carpets undamaged throughout the experience.
  
  I took advantage of one of Drain Pro's furnace inspections through a deal they had a couple of years ago. The Boise heating and air service tech was very professional, cleaned the unit completely and was honest about it's condition and the fact that it would last us a while longer. When we decided to do the replacement we did due diligence and got several bids from different Boise heating and air conditioning companies. Drain Pro heating and air was fair and no-nonsense. For example, we got a bid from Sears and the salesman bid over a thousand higher than Drain pro plumbers Boise and then started playing games with "cash discount", make a decision today and get a discount, etc. His bid was still overpriced after all of that. He also bad-mouthed another manufacturer's furnace that we had gotten a bid on, even thought I already knew that the other manufacturer was rated highly for quality.
  
  Keith, the owner, was helpful and very knowledgeable about his industry. We enjoyed dealing with him from start to finish. His Boise heating and air techs were also very good and did quality work. We had one glitch with a thermostat that I had requested not being capable of handling our new humidifier unit, because the supplier misinformed them about the capabilities of the thermostat. Keith not only took responsibility and made it good, he installed a better thermostat to insure we were happy. I will unconditionally recommend Drain Pro plumbing Boise to friends and family, and I think you will be very happy with them also. Get bid from other Boise heating and air conditioning companies, but don't decide until you talk with Keith

• Lori Simon
  
  
  (September 8, 2014, 4:19 pm)

  They were very good, came out immediately, discovered what the problem was with my heating/air conditioning unit. They came back with the part to replace it, and everything was done very quickly and very efficiently.

• Candice Johnson
  
  
  (June 2, 2014, 9:37 pm)

  After my first call with Drain pro plumbing boise i am very happy with their work! My Air Conditioner had cone out on me at the worst possible time. Memorial day weekend right as things started heating up. My tech keith arrived at the house a little bit before the scheduled time. He was was able to quickly troubleshoot and find the problem with the air conditioning unit, he then provided me with a detailed estimate and further arranged another visit since the parts that are needed were not available at the time by the supplier. Giving it was a holiday weekend this is understandable. Tuesday following memorial day keith was able to come out and get things back up and running of for me. Will use anytime i need HVAC help and have already began recommending to friends and family.

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See more of Drain Pro Plumbing Heating & Air Conditioning on Facebook. 3355 N Five Mile Rd 83713 Boise, Idaho. +1 208-858-5010. Contact Drain Pro Plumbing Heating & Air Conditioning Anytime i need plumbing heating or air conditioning service i will be calling them with out hesitation.

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How Can I Go Drain Pro Plumbing Heating & Air Conditioning? From Where. They were very good, came out immediately, discovered what the problem was with my heating/air conditioning unit. They came back with the part to replace it, and everything was done very quickly and very efficiently.

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About Drain Pro Plumbing Heating & Air Conditioning

At Drain Pro, we believe in an unparalleled system of customer service. While it may be easy to meet expectations, we stand behind the work we do and are committed to exceeding them. We are a local family owned Boise plumbing company. We offer both residential and commercial plumbing as well...