| Address: | 648 W 43rd St, Chicago, IL 60609, USA |
|---|---|
| Postal code: | 60609 |
| Phone: | (773) 254-4527 |
He does great work Good guy
Sometimes super heros don't wear capes...
I want to recognize the awesome and extremely kind owners of Don Herman's Quality Service in Chicago, because without them, we would not have made it to our recent horse show destination from Wisconsin to Ohio!
One of my worst nightmares has always been that I will have a vehicle breakdown in Chicago while pulling a horse trailer. We'll, IT HAPPENED! While in the middle of 6 lane traffic the brake caliper on the front passenger side of my van locked up. There was (obviously) nowhere to go right away as we were in some serious traffic with construction. By the time we could exit, the thing was smoking beyond belief and the interior of the van was HOT! We quickly looked at garages near us and reached JP at this garage. He was closing for the day but said that he would wait for us as we were traveling and he wanted to help. We did not, at this point, tell him that we had a trailer and a pony along.
We limped our smoking vehicle to the garage where he and his Dad met us with a smile and reassuring nature. These men were wonderful!
Once the van wheel cooled enough for him to get it apart and determine the problem, he quickly located a part and then spent the next hour chatting with us as if we were old friends, swapping stories, talking about movies and travel and generally putting us (mostly me) at ease. He met my po y, Phantom, and numerous times asked if we needed anything for him. After the repair was finished they gave us directions to get quickly and safely back to the highway.
Like I said, sometimes super heros don't wear capes, sometimes they where t- shirts, have the tools and connections to fix a problem, and possess the biggest, kindest hearts and willingness to help complete strangers.
My faith that there are still GOOD people out there has been restored. Not only will I forever be grateful, but I also will be willing and anxious to "pay it forward". I challenge everyone to consider doing the same!
Better than any mechanic I have ever met!!!!!!!!!! Would rather lose business then lie to you.
I have know Hermans for 30 years no better mechanic around. He would rather lose your business than lie to you. I would not take my car any where else
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