American Airlines Flagship Lounge

One of the best lounges I've been in. The flagship lounge is invite-only so you need a certain level status to get in otherwise you will be sent to their other lounge. To enter, you will need a flagship lounge invitation card given at the reception.

The lounge itself is very spacey and clean. There is a dedicated customer service spot for you to sort out any problems with your flights. I slipped the day before and needed the aisle seat to stretch my leg but due to the ticket type I bought, they were unable to change me into another seat even though there was a lot of space on the plane. In order to change, I would need to pay like any other passenger so no special treatment here.

Overall it is a great lounge, they even have sushi and truffle chips! The only two things I need to make my experience great.

Very nice experience, but limited snacks, compared to Admiral's Club, which is upstairs. Good wine selection, though I wish they had Chardonnay - no elitist enough i guess! Free booze is very nice! The place was empty today (Sunday afternoon)

Good atmosphere. A lot to choose from in the buffet bar. Food was delicious wide drink selection. Plenty of availabile seating. As a platinum member I hope I get invited again. Thank you AA

Incredible Lounge catering to First and Platinum status customers. This lounge is so very well appointed. With an excellent food selectiin and very well stocked bar and amble and most importantly comfortable seating. There are plenty of work spaces with power outkets and a quiet zone for those who need to relax pre flight. It's easy to see why this is American's Flagship Lounge. Well done and Enjoy !

Phenomenal, sumptuous, luxurious, plentiful, spacious, restful. The food is the astoundingly fresh and inspired, served piping hot or properly chilled as appropriate. Abundant selection and variety of flavors, textures, desserts, and drinks, Great service, clean, top rate. And great views of the airport and Chicago. I hope to return soon.