Address: | 1811 N Rand Rd, Palatine, IL 60074, USA |
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Postal code: | 60074 |
Phone: | (847) 882-9000 |
Website: | https://www.palatinemazda.com/ |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 6:00 PM |
Sunday: | Closed |
We had visited the store to purchase Mazda cx-5 and working with the management over there was very feasible and they are very quick in sharing the information be it leasing process, car related queries or insurance related help. The service is definitely a good experience for us. We were promised to get car on weekend yet they followed up the best and gave it three days prior to the mentioned. Happy with the purchase and services.
A really nice experience! The waiting area was functional and comfortable, and I was kept informed every step of the way. When it looked like the service would take longer than anticipated, they offered me a loaner car. Angel was incredibly thoughtful and helpful.
We couldn't be happier with the help and car we bought from Napleton Mazda. We initially came in and worked with Teddy and really liked him. He wasn't there when we came back so he had Walter help us who was very helpful in helping us find the right car and get the service plans we were looking for. Then we got into finance with Chris and after being involved in the finance business for over 20 years, I've never been more impressed. They got a great team there and pulled no punches. I highly recommend them!
I was looking for a Certified Mazda and they had a good inventory to select from. The website was easy to navigate and the response time was quick. Rigo was very easy to deal with and knowledgeable. I drove home with the exact car I was hoping to get 🚙😊