| Address: | 448 Circle Ave, Forest Park, IL 60130, USA |
|---|---|
| Postal code: | 60130 |
| Phone: | (708) 771-1533 |
| Website: | https://wetzelandassociates.com/ |
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Get in touch with Thomas H. Wetzel and Associates. We'd love to hear from you! If you have a question about your current digital program stacks up to your competition and what to change or how to get started, let me know and I will call you back right away — no obligation.
Wetzel and Associates makes it easier to build a strong Social Media Strategy. "We knew we needed a Facebook presence, but didn't know where to start. Tom Wetzel worked with us to figure out what we needed to post, and how to strike a balance between information and fun.
Thomas H. Wetzel & Associates has partnered with LivePerson, the world's leading messaging firm, to offer state-of-the art messaging packages to insurers, agents and brokers to communicate with their customers via websites, SMS, mobile apps, and other messaging platforms.
Agents are also concentrating most on two areas of concern and the high stakes for ignoring them: customer experience and cyber coverages and security. "Agents are recognizing that customer experience needs to be an integral part of their strategy," says Ron Berg...
Tom Wetzel knows the insurance business. He started his career with the Insurance Information Institute and headed a state association of companies. He then worked for several major public relations agencies, developing campaigns for insurers and associations, including the Society of CPCU.
The threats of commoditization and the relationship deficit are two sides of the same coin. Strong relationships keep the lines of communications open and head off misunderstandings and perceptions that insurance is a one-size fits all proposition.
When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first." Agents pride themselves on their sales skills — to meet a prospect face-to-face, take their measure, and craft an insurance package to fit their needs.
The insurers and producers that embrace social media and truly listen and engage can rise above the chatter. Those who can be empathetic This entry was posted in Blog and tagged advocates, conversation, insurance, Reputation Building, social media chatter on April 9, 2011 by Thomas Wetzel.
We wanted to test the validity of that reason, and what we found is fascinating. Many agency principals have told me they understand the need to add or upgrade their digital tools but do not feel an urgency to do so.
For independent agents, optimum use of technology delivers a multitude of benefits, including streamlined back-office operations and more effective marketing outreach. An agency-branded mobile app that facilitates easier premium payments and claims filing is one example already in use.