Old Second National Bank

Quick and helpful.

Parking lot large, no shade. Two drive through windows are available. Never very busy when I am there, I love that! Plenty of branches also. Clerks at this branch have always been genial, patient and efficient. Security boxes available at this branch. Near a stoplight but can be tricky getting in and out. Three entrance/exits are possible.

I’ve been a customer for over 20 years. They are reliable and they don’t “Fee” you to death.

Kenny, kp and Mohammad as well as all employees are amazing customer service reps. Very respectful, patient, delightful.

A wonderful bank! We've been dealing with them for years and they have some of the friendliest people you will ever have the pleasure of meeting! Every single time I've ever been in there for anything I've been greeted like I'm the most important customer they have. They are just a very good and nice business to deal with. The only downside is that over the past couple of years they have downsized their staffing to become more technological and centralized, so unfortunately it has taken a little bit of the human interaction out of the equation on about half of my visits. But still a great place to do business with. I highly recommend them!